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Guía para comunicaciones internas

El presente training tiene como meta capacitar a Líderes, equipo de recursos humanos y administración para seguir nuevos procedimientos y recomendaciones a la hora de hacer comunicados dentro de la empresa.


Recuerda que también está el "Slack Guideline" para mejorar tu comunicación interna.

Business Writing Fundamentals

Detalles del curso

Descubra los secretos para redactar y elaborar mensajes comerciales eficaces que otros quieran leer y actuar. Judy Steiner-Williams, profesora titular de la Kelley School of Business, te presenta las 10 C de una sólida comunicación empresarial y te proporciona ejemplos de escritura de antes y después que te dan la oportunidad de aplicar cada principio y agudizar tus habilidades de comunicación. Judy también señala errores gramaticales y de escritura comunes y comparte consideraciones especiales para formatos como correos electrónicos e informes.


Objetivos de aprendizaje

  • Define la redacción de negocios.
  • Describe cómo hacer que tu escritura sea concisa y completa.
  • Identifica los elementos de un mensaje claro.
  • Enumere ejemplos de solicitudes concretas.
  • Utilice un proceso de escritura para evitar errores comunes.
  • Abordar los errores gramaticales y de puntuación comunes.
  • Identifique las consideraciones especiales para los correos electrónicos, los informes y las notas.


Aptitudes que se tratan

  • Comunicaciones escritas comerciales

Official Channels Usage and Slack Guideline

Thiis is our official guide on how to use Slack and make it useful for everyone.

Creating and Giving Business Presentations

In this course, expert Spencer Waldron shows you the secret to creating unforgettable business presentations. Spencer guides you through everything you need to know, from shaping your vision and structuring your content to crafting visually stunning slides and weaving in a powerful story.

You'll learn how to:

  • Develop a clear and compelling presentation vision.
  • Create visually appealing slides that enhance your message.
  • Deliver your presentation with confidence and influence.
  • Stay ahead by integrating AI tools into your preparation, speeding up your workflow.

Spencer also shares his expertise on the art of conversational presenting, ensuring you connect with your audience, whether in person or online.

This course empowers you to transform your presentation skills to captivate and persuade your audience.


Skills covered

Data Visualization: Storytelling

We are wired for story. We crave it. Storytelling has played an integral role in our ability to make progress as a species. It should come as no surprise, then, that presenting data and information in story form maximizes the effectiveness of our communication. We can create deeper emotional responses in our audience when we present data in story form.

Join data visualization expert Bill Shander as he guides you through the process of turning "facts and figures" into "story" to engage and fulfill our human expectation for information. This course is intended for anyone who works with data and has to communicate it to others, whether a researcher, a data analyst, a consultant, a marketer, or a journalist. Bill shows you how to think about, and craft, stories from data by examining many compelling stories in detail.

Learning objectives

  • Describe the historic progress of storytelling as a means of communication.
  • Define acronyms relating to storytelling.
  • Identify the components of a flow diagram.
  • Determine the appropriate times to use labels.
  • Describe the process by which people read visualizations.
  • Review the concepts of complexity and simplicity in using visualizations.

Skills covered

Mindful Communication for Less Conflict and Stronger Relationships

In this course, communication professor Melanie Whitney teaches the foundations of mindful communication in order to speak with greater emotional intelligence, self-awareness, and conflict competence. She first helps you identify ways that your ego impacts your communication and ways to spot and lessen your reactivity while communicating. She then outlines techniques to deepen self-awareness while communicating by recognizing the ways you communicate with yourself, and shares simple mindfulness strategies to stay present during communication with others. Finally, she shows you how to navigate even the most challenging conversations through mindful listening and shares strategies to communicate in ways that invite connection and alignment.

Learning objectives

  • Communicate with greater self-awareness and emotional intelligence.
  • Recognize the impact of the ego on communication.
  • Identify instances of ego-driven communication in real-life conversations.
  • Modify self-talk and use techniques like breathwork and meditation to enhance mindfulness in communication.
  • - Use strategies like reflective listening, observation without judgment, and 'I' and 'We' statements to communicate more effectively and empathetically.

Skills covered