Home └Business Writing Fundamentals
Business Writing Fundamentals

Business Writing Fundamentals

Course details

Discover the secrets to effective business writing and crafting messages that others want to read and act on. Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills. Judy also points out common grammar and writing mistakes and shares special considerations for formats like emails and reports.


Learning objectives

  • Define business writing.
  • Describe how to make your writing concise and complete.
  • Identify the elements of a clear message.
  • List examples of concrete requests.
  • Use a writing process to avoid common errors.
  • Address common grammatical and punctuation errors.
  • Identify special considerations for emails, reports, and memos.


Skills covered

  • Business Writing

Private Course
Please sign in to contact responsible.
Responsible Wong Quesada, Carlos Eduardo
Last Update 02/25/2025
Completion Time 1 hour 12 minutes
Members 3
  • Introduction
    • Becoming an effective business writer
      New
    • An approach aimed at success
      New
  • 1. Improving Your Business Writing
    • 1.1 Understanding business writing
      New
    • 1.2 Introducing the 10 Cs of business writing
      New
    • 1.3 Making your writing complete
      New
    • 1.4 Making your writing concise
      New
    • 1.5 Making your writing clear
      New
    • 1.6 Making your writing conversational
      New
    • 1.7 Making your writing correct
      New
    • 1.8 Making your writing coherent
      New
    • 1.9 Making your writing credible
      New
    • 1.10 Making your writing concrete
      New
    • 1.11 Making your writing courteous
      New
    • 1.12 Making your writing considerate
      New
    • 1.13 Practicing by writing more
      New
    • 1.14 Chapter Quiz
      New 10 xp
  • 2. Holding Your Writing Skills Over Time
    • 2.1 Using a writing process to avoid common errors
      New
    • 2.2 Addressing common grammatical errors
      New
    • 2.3 Addressing common punctuation errors
      New
    • 2.4 Special considerations for email
      New
    • 2.5 Special considerations for reports
      New
    • 2.6 Special considerations for memos
      New
    • 2.7 Special considerations for hand-written notes
      New
    • 2.8 Noticing the defference
      New
    • 2.9 Chapter Quiz
      New 10 xp
  • Take the exam
    • Take the exam
      New 10 xp