Platform Consultant
What you will be doing
• Lead Yext platform implementations, enhancements, and ongoing optimization initiatives for assigned client accounts
• Partner directly with clients to gather business goals, technical requirements, and success criteria
• Configure and manage Yext products, including Listings, Content, Pages, and Search
• Analyze, import, validate, and maintain high-quality client data within the platform
• Translate client requests into clear business requirements and platform configurations
• Provide ongoing platform support, prioritizing and resolving configuration and data management requests
• Serve as a subject-matter expert on Yext capabilities, best practices, and new product features
• Test and adopt new platform releases and workflows, providing feedback to internal product teams
• Collaborate cross-functionally with Account Management, Engineering, Sales, and Product teams
• Communicate project status, risks, and recommendations clearly to clients and internal stakeholders
• Partner directly with clients to gather business goals, technical requirements, and success criteria
• Configure and manage Yext products, including Listings, Content, Pages, and Search
• Analyze, import, validate, and maintain high-quality client data within the platform
• Translate client requests into clear business requirements and platform configurations
• Provide ongoing platform support, prioritizing and resolving configuration and data management requests
• Serve as a subject-matter expert on Yext capabilities, best practices, and new product features
• Test and adopt new platform releases and workflows, providing feedback to internal product teams
• Collaborate cross-functionally with Account Management, Engineering, Sales, and Product teams
• Communicate project status, risks, and recommendations clearly to clients and internal stakeholders