Platform Consultant
What you will be doing
- Lead Yext platform implementations, enhancements, and ongoing optimization initiatives for assigned client accounts
- Partner directly with clients to gather business goals, technical requirements, and success criteria
- Configure and manage Yext products, including Listings, Content, Pages, and Search
- Analyze, import, validate, and maintain high-quality client data within the platform
- Translate client requests into clear business requirements and platform configurations
- Provide ongoing platform support, prioritizing and resolving configuration and data management requests
- Serve as a subject-matter expert on Yext capabilities, best practices, and new product features
- Test and adopt new platform releases and workflows, providing feedback to internal product teams
- Collaborate cross-functionally with Account Management, Engineering, Sales, and Product teams
- Communicate project status, risks, and recommendations clearly to clients and internal stakeholders
- Partner directly with clients to gather business goals, technical requirements, and success criteria
- Configure and manage Yext products, including Listings, Content, Pages, and Search
- Analyze, import, validate, and maintain high-quality client data within the platform
- Translate client requests into clear business requirements and platform configurations
- Provide ongoing platform support, prioritizing and resolving configuration and data management requests
- Serve as a subject-matter expert on Yext capabilities, best practices, and new product features
- Test and adopt new platform releases and workflows, providing feedback to internal product teams
- Collaborate cross-functionally with Account Management, Engineering, Sales, and Product teams
- Communicate project status, risks, and recommendations clearly to clients and internal stakeholders