Senior Technical Program Manager
What you will be doing
• Ownership: TPMs are owners; we are looking for those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. Lead the program from start to finish with the product management and engineering teams. Develop the technical path for success, identify engineering needs, and validate the projected product outcome. TPMs are empowered to quickly assume high levels of responsibility, actively own their programs, and shape their success.
• Embed / Engage: Work side-by-side with cross-functional teams to understand their specific mission objectives and represent them as you work to shape execution strategies for products and features that solve smart home security software challenges. Arlo relies on TPMs to understand the lay of the land and bring a perspective that informs the product development process.
• Build / Orchestrate: Work with Arlo product management and engineers to build the solution and/or pivot development as needed to meet product and feature requirements. Successfully developing software products requires collaborating with nearly every internal Arlo team: engineering, product, marketing, finance, and many more. You will be responsible for ensuring each party is engaged and informed and will therefore become well-versed in what it takes to bring the best of Arlo to stakeholders.
• Plan: Develop, coordinate, and communicate the path to success with both internal and external stakeholders. Partner with functional leads to build execution plans, sprint plans, milestones, and more.
• Grow our business through customer success: In addition to the operational and engineering relationships you own, you will be responsible for meeting commercial targets that drive top-line growth. This requires establishing committed, trust-based partnerships with customer success teams to help them solve immediate problems and anticipate future opportunities where Arlo's technology can make them more effective. Understanding Arlo's value proposition and articulating how Arlo can impact a customer's problem set, from the executive level to the end user, is critical to positioning Arlo for the future.
• Embed / Engage: Work side-by-side with cross-functional teams to understand their specific mission objectives and represent them as you work to shape execution strategies for products and features that solve smart home security software challenges. Arlo relies on TPMs to understand the lay of the land and bring a perspective that informs the product development process.
• Build / Orchestrate: Work with Arlo product management and engineers to build the solution and/or pivot development as needed to meet product and feature requirements. Successfully developing software products requires collaborating with nearly every internal Arlo team: engineering, product, marketing, finance, and many more. You will be responsible for ensuring each party is engaged and informed and will therefore become well-versed in what it takes to bring the best of Arlo to stakeholders.
• Plan: Develop, coordinate, and communicate the path to success with both internal and external stakeholders. Partner with functional leads to build execution plans, sprint plans, milestones, and more.
• Grow our business through customer success: In addition to the operational and engineering relationships you own, you will be responsible for meeting commercial targets that drive top-line growth. This requires establishing committed, trust-based partnerships with customer success teams to help them solve immediate problems and anticipate future opportunities where Arlo's technology can make them more effective. Understanding Arlo's value proposition and articulating how Arlo can impact a customer's problem set, from the executive level to the end user, is critical to positioning Arlo for the future.